Table of Contents:

Information and a FREE DEMO of the CSAA False Alarm Online Training

• General Information

• What does the False Alarm Analysis Program (FAAP) do?
• How to get a copy of FAAP
• Frequently asked questions
• Model Ordinance
• CSAA False Alarm Online Program
  • City of Oxnard Adopts CSAA False Alarm Online Training (02/26/07)
  • Schaumburg, IL Adopts CSAA False Alarm Online Training (05/25/05)

• First-time Users

• Get your password (register your copy)
• Basic Instruction on how to install FAAP
• How to install FAAP if you have FAAP Version 1 (Beta 28 to 33)

• Updates

• Download upgrade to version 2.4 (for copies of FAAP version 2.0 and above -- Includes December Update)
• What does the new version do?

• Manuals

• Print FAAP's Updated manual
• How to print the CD's FAAP Manual

• Other
  • Download FARA/NBFAA's Model Alarm Ordinance
  • Technical assistance
  • Other helpful files
  • ISAM support section

What does the False Alarm Analysis Program (FAAP) do?

The Central Station Alarm Association and its members, in cooperation with the law enforcement community, have developed a software program known as the "False Alarm Analysis Program" (FAAP).

FAAP is designed to:

• Assist in developing and measuring standardized criteria for the performance of alarm users and alarm companies in attaining false alarm immunity.

• Assist law enforcement in the billing and collection of false alarm fines and alarm permits, thereby significantly reducing the administrative burden of law enforcement in administrating a municipal ordinance.

Some of its features are:

• Provides reports which analyze alarm user performance individually and the performance of the alarm users of each alarm company.

• Provides a listing of the worst alarm users listed in descending order.

• Creates invoices and statements following the municipal ordinance.

• Bills for new permits and renewals of permits when due.

• Tracks and creates reports indicating fine or payment delinquency.

• Can optionally flag when an alarm user has reached a "suspend police response" level based upon a predetermined number of false alarms in a period such as one year.

Where can it be installed?

• The software is a Windows based, single user or multi-user LAN compatible system designed to reside on a server or on a stand-alone Pentium or better PC hardware platform.

How to Get a Copy of FAAP

Please send an e-mail to membership@csaaul.org with your name, jurisdiction and mailing address.

Basic Instructions To Install FAAP
(if you have no other versions installed)

1. You MUST register your software on the same day that you are installing it. The password that you will receive is only good for that day! 
   
   If you have not registered it yet, click here to register your copy of the False Alarm Analysis Program (FAAP). 
   
   If web access is unavailable, call CSAA to register at 703-242-4670.

2. Print the page with the password that our Web site returns and keep it in a safe place.

3. Insert CD in the CD drive.

4. Click on the Windows START button at the bottom of the screen

5. Click on RUN

6. On the RUN text box, type in:
   CD-ROM drive letter:\Setup
   Example:
   D:\Setup, if CD is on the D Drive
   E:\Setup, if CD is on the E Drive

7. Read and accept several sequential screens to get to the "Choose Destination Location".

8. If the defaulted "Destination Folder" address of "C:\PROGRAM FILES\FAAP" is acceptable, click on "NEXT". (In most cases you will use the default location.)

9. A window appears with the defaulted program group defined as "FAAP". If "FAAP" is acceptable, click on the "NEXT" button. (In most cases you will use the defaulted "FAAP".)

10. The next window is self-explanatory, again click on the "NEXT" button.

11. A progress screen indicates progress as FAAP is installed.

12. When loading is complete, click on the "FINISH" button.

13. You may need to restart FAAP now from your hard drive (or wherever you installed the program.) Click on the START button at the bottom of your screen. Look for "Programs", then "FAAP" directory. Click on "FAAP" to start the program.

14. A screen ("Welcome to FAAP") will appear that asks for your Login Name and Password. Don't key anything yet!

15. Click on the "Register" button that is at the bottom of that screen.

16. Another screen ("FAAP Registration") comes up asking for the Registration Name. 
    
    You should key your jurisdiction name exactly like you typed it on Step 1 ("Register your Software") above--CAUTION: This includes capitalization, spaces, punctuation, etc. .

17. The Registration Number is that long string of numbers that you received from our Web site ("password"). 
    REMEMBER: The CSAA Web site registration must be done on the same day you enter the registration number in your version of FAAP.

18. Hit OK. 

19. This will put you on the "Welcome to FAAP" screen again. 

20. Enter the word "admin" (in lower case and no quotes) in the Login Name box.

21. Enter "password" (in lower case and no quotes) in the Password box.

22. You are now in FAAP. You are ready to go!

23. Proceed to follow the "SETUP" routine outlined in the FAAP manual.

24. To access the complete 150 page-plus manual (which is a MS Word or Corel Word Perfect document) on the operation of FAAP, print it here or click on the folder labeled "manual" in the CD and then double click on the resulting "FAAP help manual.rtf". The one in our Web site will always be the most up-to-date.

25. For additional information on installing FAAP, click on the icon labeled 'loading FAAP txt", which displays a "read me" instruction.

To Convert Version 1 FAAP
(BETA 28 to 33)
(to FAAP Version 2)

1. Insert CD

2. Click on the Windows START button at the bottom of the screen

3. Click on RUN

4. On the RUN text box, type in:
   

CD-ROM drive letter:\Setup
Example:
D:\Setup, if CD is on the D Drive
E:\Setup, if CD is on the E Drive

5. Read and accept several sequential screens to get to the "Choose Destination Location".

• If the defaulted "Destination Folder" address of "C:\PROGRAM FILES\FAAP" is acceptable, click on "NEXT". (In most cases you will use the default location.)

• A window appears with the defaulted program group defined as "FAAP". If "FAAP" is acceptable, click on the "NEXT" button. (In most cases you will use the defaulted "FAAP".)

• The next window is self-explanatory, again click on the "NEXT" button.

• A progress screen indicates progress as FAAP is installed.

• When loading is complete, click on the "FINISH" button.

6. You must now obtain a registration number . Click here to register your copy of the False Alarm Analysis Program (FAAP)..
   
   If web access is unavailable, call CSAA to register at 703-242-4670.
   

7. Click on START then PROGRAMS

8. From the FAAP Program group, double click on FILE IMPORT.
   
   This will bring up a window labeled "FAAP (V1) IMPORT".

9. The top text box (original database directory) displays the default directory location of Version 1 FAAP if you didn't change it.
   
   If you did change the location of Version 1 FAAP, that directory location name must be entered.
   

10. The lower text box labeled "TEMPORARY DATA FILE" displays a default file name for a file to be created and imported into new FAAP.
    
    Most users will use the default "TEMPORARY FILE" directory location.
    
    If the default is acceptable, click on the "EXPORT" button.
    
    Note: If an error box appears, refer to the ISAM support section of this file and once this section is completed continue on from here. (FAAP V1 import)
    

11. If no error, or if the process outlined in the paradox support section has been completed, continue as follows:

• Click on the "EXPORT" button. A progress bar will indicate export progress.

• When export is completed (EXPORT SUCCESSFUL) click on the "OK" button.

12. Now sign on into the new FAAP

13. Click on "MAINTENANCE" on the FAAP TOOL Bar

14. Click on "Import data from file"

15. Click on "Standard Import"

16. Click on "DISK FILE"

17. If the "FAAP EXPORT" defaults were selected, then in lower left box, click on C:\.

18. In the right section of the window, select the file you created during the FAAP IMPORT/EXPORT PROGRAM (Default Faap.tmp).
    
    Make sure "Crushed Data" is NOT selected.
    

19. Click on the "IMPORT" button. A progress bar indicates import progress.

20. When completion is indicated, your "OLD FAAP" database will be successfully entered into new FAAP.

21. Click on the"OK" button, then on the "DONE" button.
    
    This completes the OLD FAAP to NEW FAAP database conversion.

22. Click here to see how to print the FAAP manual.

Technical Assistance

For technical assistance, contact:

Bill Fox at The Bold Group
(719) 593-2829 ext 123
billf@boldgroup.com

Other Helpul Files

Other helpful files on the CD are:

• MODEL ORDINANCE

• SAMPLE DATABASE can be imported into FAAP to test the program. (See HELP file for import instructions)

• ALARM COMPANY FOLDER contains the alarm companies pr-entered for 5 states

ISAM Support Section

TO ACCESS:

• Double-click on MY COMPUTER then your CD ROM DRIVE.

• Double-click on ISAM Support,

• Double click on "DATAACC.Exe".

Display window:

1. Do you want to install Microsoft Data Access Pack? Answer: "YES".

2. Next screen, when read, requires you to click on the "CONTINUE" button.

3. The resulting "Microsoft Data Access Pack Setup" screen displays a default location for the "FOLDER" location. If acceptable, click on the "OK" button.

4. Next screen simply requires you to click on the large button labeled "COMPLETE/CUSTOM INSTALL".

5. On the resulting screen, click on the "CONTINUE" button.
   
   You may get an error message requiring you to click on the "OK" button.
   
   This is O.K.

6. This process will have enabled the "FILE IMPORT PROGRAM" to work.

7. Click here to go back to the "FILE IMPORT PROGRAM" and continue.

Print New Manual (with screens)

Please click on the links below to download the updated manual.

IMPORTANT: Click "cancel" when the asked for user name and password. The Word document will open after you hit cancel.

Word version

To print the CD's FAAP Manual

If a printed manual is desired, one can be printed (about 130 pages) by accessing the FAAP CD. Do this by clicking on the "MY COMPUTER" icon on the desktop, then double clicking on the CD ROM drive icon, then double clicking on "MANUAL" then double clicking on "FAAP HELP MANUAL.RTF".

Your word processing program will automatically be started and will load the 150 MB FAAP manual.

The manual appears once it is loaded and can be printed the same as any other document from your word processor.

Note: Be sure your printer has enough paper to handle 150 + pages. The manual is in color and can printed on a color printer if so desired.