Table of Contents:
APCO International's "ASAP to PSAP" Article
NEW! The Association of Public-Safety Communications Officials (APCO) International is featuring an informative article in its August 2011 issue of Public Safety Communications Magazine about the Automated Secure Alarm Protocol (ASAP), titled: “ASAP to PSAP: Automated Secure Alarm Protocol Reduces 9-1-1 Processing and Responses Time by Minutes.”
The article was written by Bill Hobgood, project coordinator for APCO and project manager for the city of Richmond’s Department of Information Technology Public Safety Team.
Burglar Alarm Systems-related Information
Fire Alarm Systems-related Information
General Information
- NEW! Check out the CSAA 2012 Online Membership Directory
- CSAA Dispatch
- CSAA Signals
- The CSAA Wikis (for CSAA Members only)
- Standards Documents
- Understanding The Alarm Contract: Limitation of Liability Clauses--FREE
- Central Station Compensation, Benefits and Incentive Practices Survey (2005)
- Compensation, Benefits and Incentive Practices Survey (2001)
2010 Practical Guide to Central Station Burglar Alarm Systems (4th Edition)
This updated edition of CSAA’s best-selling burglar alarm guide is designed for insurance agents, underwriters and loss-prevention specialists.
It provides information on how to select the most cost effective burglar alarm system, and explains the advantages of Underwriters Laboratories’ Burglar Alarm Certificate Service Program.
| Members: | 1-9 copies: | $24.95 |
| 10-49 copies: | $23.00 | |
| 50-99 copies: | $21.00 | |
| 100-199 copies: | $19.00 | |
| 200-299 copies: | $18.25 | |
| 300 or more copies: | $17.25 | |
| Non-members: | 1-9 copies: | $30.00 |
| 10-49 copies: | $28.00 | |
| 50-99 copies: | $25.00 | |
| 100-199 copies: | $24.50 | |
| 200-299 copies: | $23.25 | |
| 300 or more copies: | $22.25 |
Click here to access the publication order form.
2011 Practical Guide to Fire Alarm Systems (3rd Edition)
CSAA is pleased to announce the availability of the CSAA Practical Guide to Fire Alarm Systems (Third Edition). This definitive guide was designed for the “lay reader,” as well as fire and insurance professionals and industry personnel.
The previous two editions were distributed through central stations by direct purchase, and tens of thousands of copies were distributed to the insurance industry and the fire services. However, this version will be available AT NO COST to all to download from the CSAA website. If you wish to distribute the Guide to your customers and/or other AHJs, your staff , etc., please feel free to do so.
The new Guide encompasses chapters on: Basic Fire Alarm Systems; Selecting a Fire Alarm System; Components; Transmission Systems; Equipment and Personnel; UL, ETL and FM Certificate Programs; Residential Fire Alarm Systems; Complying with Insurance Requirements; Highly Protected Risk Fire Protection and Surveillance; Special Appliance for Fire Protection; Maintenance, and more.
The new Fire Alarm Systems Guide is a work of art that is the most definitive effort in the country today. This work required hundreds of hours of industry expertise to assemble, and is being offered free of charge to help spread the understanding of complex fire alarm systems, codes, standards and certification processes.
A special thanks goes out to Stan Oppenheim and Jay Tribich of DGA; Shane Clary, Ph.D, of Bay Alarm; Lou Fiore, of L.T. Fiore, Inc.; and Pete Tallman of UL. CSAA also thanks the U.S. Fire Administration for its review of the Guide.
2012-13 CSAA Online Membership Directory
Includes listings of all CSAA International members, including North American, proprietary, associate, consultant, international, honorary and press members. Also includes related organizations, the Executive Committee, board members, past presidents and staff.
The CSAA Dispatch, the official newsletter of CSAA, contains news about association events, committee actions and other activities, legislative developments affecting the alarm industry, and industry trends.
It accepts advertising and it is mailed quarterly to all CSAA member companies and branches.
Sample copies are sent to non-members on request.
Click here to access the publication order form.
CSAA Signals is an e-mailed bulletin sent to all CSAA member companies and designed to convey news of fast-breaking legislative, regulatory and industry developments to central station alarm companies.
MEMBERS: E-mail us requesting to be placed on our e-mailing list if you are not receiving this through e-mail.
Please visit the "CSAA Standards Section" here.
Central Station Compensation, Benefits and Incentive Practices Survey (2005)
The survey includes salaries and benefits for the following job categories: Central Station Manager, Central Station Supervisor, Central Station Sr. Operator, Central Station Jr. Operator, Central Station Trainee, Central Station Data Entry, Central Station Technical Support, and Central Station Trainer.
| For survey participants: | FREE; Additional copies $100 each |
| For non-participants: | Members: $129 |
| Non-members: $159 |
Click here to access the publication order form.
Alarm Company Compensation, Benefits and Incentive Practices Survey (2001)
Third in a series of statistical reports providing a wealth of data on salaries, employee benefits and incentives in the central station industry. An essential tool for companies competing for talented personnel in a variety of job categories. Published Nov. 2001.
| For survey participants: | NEW PRICE: Members: $160 |
| Non-members: $320 | |
| For non-participants: | NEW PRICE: Members: $235 |
| Non-members: $395 |
