Table of Contents

General Information

• CSAA Annual Membership Directory
• CSAA Dispatch
• CSAA Signals
  • Click here to see back issues.
• Standards Documents
• Understanding The Alarm Contract: Limitation of Liability Clauses--FREE
• Central Station Compensation, Benefits and Incentive Practices Survey (2005)
• Compensation, Benefits and Incentive Practices Survey (2001)

Burglar Alarm Systems-related Information

• A Practical Guide to Central Station Burglar Alarm Systems (3nd ed.) (2005)
• CSAA/UL Burglar Alarm Certificate Service Video (2003)

Fire Alarm Systems-related Information

• CSAA/UL Fire Certificate Program Video (2000)
• CSAA/UL Fire Certificate Program Brochure (2001)

Publication Order

A Practical Guide to Central Station Burglar Alarm Systems (3ed.) (2005)

This updated edition of CSAA’s best-selling burglar alarm guide is designed for insurance agents, underwriters and loss-prevention specialists.

It provides information on how to select the most cost effective burglar alarm system, and explains the advantages of Underwriters Laboratories’ Burglar Alarm Certificate Service Program.

Click here to access the publication order form

CSAA Annual Membership Directory

Includes listings of all association members, officers, board members, committee chairmen and staff, plus association Bylaws and descriptions of committee responsibilities. 

Click here to access the publication order form

CSAA Dispatch

The CSAA Dispatch, the official newsletter of CSAA, contains news about association events, committee actions and other activities, legislative developments affecting the alarm industry, and industry trends.

It accepts advertising and it is mailed quarterly to all CSAA member companies and branches.

Sample copies are sent to non-members on request.

Click here to access the publication order form.

CSAA Signals

CSAA Signals is an e-mailed/faxed bulletin sent to all CSAA member companies and designed to convey news of fast-breaking legislative, regulatory and industry developments to central station alarm companies.

Click here to see back issues.

MEMBERS: E-mail us requesting to be placed on our e-mailing list if you are not receiving this through e-mail.

Standards Documents

Please visit the "CSAA Standards Section" here.

Central Station Compensation, Benefits and Incentive Practices Survey (2005)

The survey includes salaries and benefits for the following job categories: Central Station Manager, Central Station Supervisor, Central Station Sr. Operator, Central Station Jr. Operator, Central Station Trainee, Central Station Data Entry, Central Station Technical Support, and Central Station Trainer.

Click here to access the publication order form

Alarm Company Compensation, Benefits and Incentive Practices Survey (2001)

Third in a series of statistical reports providing a wealth of data on salaries, employee benefits and incentives in the central station industry. An essential tool for companies competing for talented personnel in a variety of job categories. Published Nov. 2001. 

Click here to access the publication order form

CSAA/UL Burglar Alarm Certificate Service Video (2003)

For many years, UL fire alarm service and quality have been synonymous in the eyes of many AHJs. However, the UL standards for burglar alarms, monitoring, and installation have not been as well known by the AHJs and the buying public. This video, created by UL at considerable expense, showcases an introduction by a prominent member of the International Association of Chiefs of Police (IACP). Its purpose is to enhance the understanding of UL central station service by the local AHJ and by your customer. The video speaks volumes about the need for UL service, UL burglar alarm installation, UL central station monitoring and maintenance.

PRICES: (shipping & handling included):

Click here to access the publication order form

CSAA/UL Fire Certificate Program Video

This video highlights the UL Fire Certificate Program and UL central station service.

Developed jointly with Underwriters Laboratories (UL), it includes an endorsement by the International Association of Fire Chiefs (IAFC) and features an introduction by Chief Luther Fincher, Immediate Past President of the IAFC.

The video is currently being shown in all the Nation's firehouses through the Fire & Emergency Television Network (FETN). It will also be distributed to the Nation's fire chiefs, fire marshals, and code officials, as well as CSAA members.

Members: One free copy per member company
Non-members: $29.99 (includes shipping and handling charge).

Click here to access the publication order form

CSAA/UL Fire Certificate Program Brochure (with your logo)

This full-color brochure describes the UL Fire Certificate Program. It can be printed with your logo at the top. It complements the UL Fire Certificate Program video

Contact Celia Besore at 703-242-4670, Ext. 16 or e-mail her at communications@csaaul.org for information on how to send your logo.

For Members Only:
250 copies @ $2.25 ea. plus cost of shipping
500 copies @ $1.75ea. plus cost of shipping
1,000 copies @ $1.00 ea. plus cost of shipping